FabFilter

Today, while I was working on my music, my **FabFilter Pro-L 2 suddenly stopped working** and asked me to authorize it again. When I checked what had happened, I was shocked to see that the license had apparently been **revoked because it had been transferred**.

I NEVER requested, authorized, or approved any transfer of my Pro-L 2 license.

I immediately tried to log into my FabFilter account to investigate, but I discovered that **I can no longer access my account at all**. I then requested a password reset using the email address that has always been associated with my FabFilter account, but **I am no longer receiving password-reset emails either**.

This strongly suggests that someone gained unauthorized access to my FabFilter account, changed the email address associated with it, locked me out of my own account, and then started transferring my licenses.

What worries me the most is this:

**How is it possible for someone to change the email address of an account and transfer valuable software licenses without the original owner receiving any security warning or confirmation email?**

I received **NO email notifying me that my account email was being changed.**

I received **NO email asking me to confirm a license transfer.**

I received **NO warning that my Pro-L 2 license was about to be transferred.**

Nothing.

I have also thoroughly checked the security of my email account because that was the first thing I suspected. My email account is protected by **two-factor authentication**, I still have full access to it, I reviewed the devices currently logged into it, and **every device is mine**. There is no indication that my email account itself was compromised. I have also changed its password as an additional precaution.

Therefore, this appears to be an unauthorized takeover specifically involving my **FabFilter account**, and I believe FabFilter needs to investigate very seriously how this was possible.

I have also found reports from other users describing similar account-takeover situations, which makes this even more concerning. If account information and license ownership can be changed without confirmation through the previous email address, then I believe this represents a **serious security issue that needs to be addressed**.

I have already contacted FabFilter support privately and sent **PDF copies of my original purchase receipts** proving that I am the legitimate owner of these plugins. Obviously, I will not post any license keys, receipts, order numbers, or other sensitive information publicly here.

My main concern now is that **Pro-L 2 has already been taken from my account, and I am worried that my remaining licenses could be transferred next.**

I urgently ask FabFilter to:

1. **Freeze any further license transfers from my account immediately.**
2. Investigate the unauthorized change of my account email/address and access.
3. Restore my account to my original email address.
4. Restore any licenses that were transferred without my permission.
5. Explain how these changes and transfers could occur without any notification or confirmation being sent to the original account email.

I depend on these plugins for my music projects and my work. I have projects that I need to continue working on, and right now I am being prevented from using software that **I legally purchased and can prove that I purchased**.

I really need someone from FabFilter to look into this as soon as possible.

Thank you.