FabFilter User Forum
Pro-Q4 problem
Sometimes when I open an existing instance of Pro-Q4 in a project using Ableton 12 and make changes to a band, the plugin window simply shuts down.
I restarted the Ableton project once, and it fixed the issue, but once it didn't. It worked after I deleted and reinstalled the instance.
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Matthew23 — Feb 4, 2025
Hi Matthew,
Could you send us a short video that illustrates the issue? Please send it to info@fabfilter.com
Thanks in advance!
It has not happened again since I first reported it. I will try to capture a video if it happens again. No one else seemed to see this same problem so it may just be a rare oddity.
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All of the presets have gone. I'm presuming it's because I've just updated my MacBook. What's the plan stan?
I'm on Logic Pro (latest) MacBook Pro (latest iOS)
This seems to be an issue with the files offloading from your computer and onto your iCloud when you have iCloud syncing enabled for your documents folder. You can download the preset to your local machine again by clicking the download icon in Finder. The presets are located there:
Documents/FabFilter/
You can also right click on the folder and choose "Keep Downloaded" so the files will not be removed locally again.
Please let me know if this resolves your issue.