FabFilter

Hi Thomas,

Thank you for your purchase and sorry for the delay! Could you try to resend your e-mail to maarten@fabfilter.com ?

Thank you in advance!

Hi Thomas,

I just checked your emails, and we replied to both of them on the day we received the email. Did you check your spam folder?

Hi Maarten,
thanks for your help! I forwarded you my last mail.

Hi Ralph,
thanks for checking on your end. That's suspicious... my spam folder also never received your answers.

Hi Thomas,

I just replied to your email again If you did not receive it, do you happen to have another email address with which you can try to send an email? Maybe your mail server has flagged our emails.

In the meantime, we found your account registered to the yahoo email address you've been emailing with. You should be able to reset your password using the link below:

www.fabfilter.com/request-password-reset

Please let me know if this helps.

Hi Ralph,

thank you very much for your kind help!

Your reply did land in the spam folder. I'm still waiting for my password reset mail, but the activation code for the plugins worked and that was the most important part. Thanks!

Have a great day.

Best,
Thomas