FabFilter User Forum

Why does the system stop helping update the security after the email address has changed, the password can't be updated, still waiting on a link for 6 hrs

Hi,
Why does the system stop helping to update the security after the email address has changed, the password can't be updated, still waiting on a link for 6 hrs, tried a number of times... weekend project not moving forward on new equipment, anyone in the office? No reply to three emails, help? Anyone? I just need access to my account download and register. Will keep copies offline in future, my mistake.

Music

Hi James,

I see you've been able to get into your account in the meantime, correct? Please note that sensitive matter like passwords are better discussed in an email. We've replied to your emails last week. We typically respond within 2 business days.

Ralph (FabFilter)
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