FabFilter User Forum

Missing Preset with Pro-Q3 and Pro-L2 using macOS Catalina.

Hi, I have a little problem.

After reinstalling my OS and all the plugins for my DAW's including Pro-Q3 and Pro-L2 all my presets are missing from those plugins.
They are not in the library, just can't find them. Can someone advise on where I can find them and what to do to get them back?

Ivan Litus

Hi Ivan,

Normally, a FabFilter plug-in will install its factory presets automatically when you run it for the first time. If the plug-in has failed to do so, and you only see an empty preset menu, please check the following:

First of all, open the plug-in in your DAW, click on the (empty) preset menu button and choose Options > Restore Factory Presets.

If this doesn't work, there is probably a permissions issue that prevents the plug-in from installing the factory presets. Open Finder and navigate to the /Users/<your user name>/Library/Audio folder, select the Presets folder and press Cmd+I. In the Sharing & Permissions section at the bottom, make sure you have 'Read & Write' permissions.

After you've corrected the permissions, open the plug-in again and choose Options > Restore Factory Presets again if needed. All presets should now be available.

Since OS X 10.7 (Lion), the user Library folder is marked as hidden by default. To make it visible again in Finder, open Terminal (found in /Applications/Utilities) and enter: chflags nohidden ~/Library

If after this the presets still do not appear, you can install them manually. You can download them here:

www.fabfilter.com/support/downloads/factorypresets.zip

After downloading, please unzip and move them to the following folder:

Mac: User/Library/Audio/Presets/FabFilter/
Windows: My Documents\FabFilter\

If there is no such folder in the above location, please create one manually. Please note the 2 capital F's in FabFilter.

After this, reopen your DAW and they should appear in your plug-in.

Please let me know if this resolves your issue.

Cheers,

Ralph (FabFilter)

I have the same issue. while trying to apply any preset from my PRO-C2, got an error : "The preset file could not be opened. Unknown preset signature (likely intended for another FabFilter plug-in):"
When try to Restore factory presets got another error: "Error: Unable to restore all factory presets. Please make sure that your current preset folder path is valid and that your preset folder is not read-only." When I check the folder Audio/Presets It has all the permissions described in your post. But still not working. This issue happens after I install the new PRO-R2, not sure that could be a reason. I use my fab filter plugins inside logic with my Mac with M2 chip

Oleksandr

Oleksandr, we'll get in touch with you via email for some questions.

Ralph (FabFilter)

I got problem with my fabfliter plugin, no plugin works since purchase and I do not got help and I email but no one got in touch

zakeo philipo

Hi Zakeo,

I replied to both your emails. What OS and DAW are you using? Could you send a small video showing the issue?

Ralph (FabFilter)
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