FabFilter User Forum
Web certificate
Any reason that Firefox is throwing a wobbly when I try to log in to my account?
This Connection is Untrusted
You have asked Firefox to connect
securely to www.fabfilter.com, but we can't confirm that your connection is secure.
Normally, when you try to connect securely,
sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
"www.fabfilter.com uses an invalid security certificate.
The certificate is not trusted because no issuer chain was provided.
(Error code: sec_error_unknown_issuer)"
Is this a known issue? It's asking me to specifically create an exception for this part of the site.
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Nathan — Jul 12, 2013
It seems only to be the "accounts" section.
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Even my BB is flagging this up, so it's not a local computer issue.
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Hi Nathan,
Very strange. I don't have any issues myself with any browser. And our certificate is of course still valid, so I don't understand why you're getting that message! We'll look into it and see if we can find out what's happening...
Hi Nathan,
Which version of Firefox are you using and on which OS version (Mac/Windows)?
Cheers,
Win7-47 on PC laptop and on a Blackberry Torch (I think).
Definitely was getting certificate warnings on both platforms at the same point in the site.
Logged in and out today with no problems.
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Firefox 22.0
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