FabFilter User Forum

First Twin, now Volcano

I bought Twin within a day or so of its release and I'm very impressed with it. However, I have subsequently spent more time with the Volcano demo, and I wish I had taken advantage of the special offer on Twin + Volcano.

Is there some way to purchase Volcano now, for a price that adds up to the same total as the Twin + Volcano special offer? Or should I just request a refund on Twin and then buy the Twin + Volcano package from scratch?

PaulSC — Jan 3, 2006

Hi Paul,

I've already replied to your private e-mail earlier, but it wasn't sent successfully.

You could indeed order the Twin+Volcano package, and then we'll refund your original Twin order. Another possibility is that you could order the Twin upgrade for $69. Then we would send you a Twin+Volcano package license key instead, and you get an additional $1 discount. :-) Just let me know!

Frederik (FabFilter) — Jan 4, 2006

Oh, that's great! Thanks for making this easy.

I'm going to click straight over to the "Shop" page and place my new order. I'll put a comment in the comment box with an explanation/reference to this forum thread.

Cheers,
PAUL

PaulSC — Jan 4, 2006

(I've just made my new purchase and emailed Frederik and the "info" address for help with details.)

Cheers!

PaulSC — Jan 4, 2006

Hi Paul,

Thanks! I've e-mailed you the new license key -- I hope you'll receive it this time.

Frederik (FabFilter) — Jan 4, 2006

Thanks. I'm afraid I did NOT receive the email from you -- I even checked my "spam" folder and it's not there either.

I have emailed you again to give you a different email address; hopefully we'll have more luck with it.

PaulSC — Jan 4, 2006

I've emailed to that address as well, hope you'll receive it. If not let me know!

Frederik (FabFilter) — Jan 5, 2006

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