FabFilter

Hi,
I emailed yesterday morning providing evidence that I am a student as I would like to buy Pro-Q. I heard nothing back and have sent two following emails and had no reply. Are my mails being blocked or something? I need this product ASAP!

OK why has there been replies in another topic created after this, but not to this one?

Is anyone else having issues with emailing customer service? I have now sent 5 emails from 2 different email addresses and have had no reply. I only want to buy one of your products!!!!!!!!!!!!!

Hi,
Fabfilter are usually very responsive, so they will get to you as soon as they can.

Repeatedly sending them emails won't help - remember that what you are asking for (educational discount) has to be checked manually, so does take a little bit longer.

They will sort you out - can't you keep running the demo, or has your time expired?

Cheers
James

I know that it would have to be checked manually, but I sent an email straight after just to make sure they got it. It's just polite to reply and let someone know. I've never had to wait this long without a single reply from a company before. Plus they've replied to topics on here that were posted after mine.

I mean I'm not impressed about waiting for a reply, but why do you plugins have to be so good?!?! I now also need to have your limiter in my life too after downloading the demo.

Still nothing...

We have processed your application and sent your login data a few days ago. We were at NAMM in LA so we couldn't handle e-mail as quickly as we normally do. Sorry for that!

Cheers,