FabFilter

Hi,

Last night I tried using the FabFilter Pro-Q 4 VST3 plugin with JRiver Media Center 35, and I am getting tons of crashing with it.

I posted more about the issue on their forums here: yabb.jriver.com/interact/index.php/topic,143375.msg995151.html#msg995151

Any suggestions?

Thanks!

Hi Mike,

can you send us a crash report? What OS version are you using?

Hi Thanks for the reply.

I'm running the latest version of Windows 11 Pro. Asus NUC Performance 14.

Here's a couple of them from Windows Event Viewer. If you need any additional information, please let me know.

Faulting application name: Media Center 35.exe, version: 35.0.63.0, time stamp: 0x69c69fc4
Faulting module name: FabFilter Pro-Q 4.vst3, version: 4.1.1.12, time stamp: 0x69b823a7
Exception code: 0xc0000005
Fault offset: 0x0000000000125fd7
Faulting process id: 0x3C0C
Faulting application start time: 0x1DCC0077B74EA03
Faulting application path: C:\Program Files\J River\Media Center 35\Media Center 35.exe
Faulting module path: C:\Program Files\FabFilter\Pro-Q 4\FabFilter Pro-Q 4.vst3
Report Id: 71b90cfa-e9e4-4ec9-93e4-6190a3a782f9
Faulting package full name:
Faulting package-relative application ID:

Faulting application name: Media Center 35.exe, version: 35.0.63.0, time stamp: 0x69c69fc4
Faulting module name: FabFilter Pro-Q 4.vst3, version: 4.1.1.12, time stamp: 0x69b823a7
Exception code: 0xc0000409
Fault offset: 0x00000000001d96f1
Faulting process id: 0x3B4C
Faulting application start time: 0x1DCC0055F65214B
Faulting application path: C:\Program Files\J River\Media Center 35\Media Center 35.exe
Faulting module path: C:\Program Files\FabFilter\Pro-Q 4\FabFilter Pro-Q 4.vst3
Report Id: 37acfa79-d3f6-44a5-8ff1-a145f9c0e731
Faulting package full name:
Faulting package-relative application ID:

Hi Mike,

Can you send us the crash dump via email? The information above is not enough to determine what may be happening.

To save a crash log on Windows, right-click the taskbar when the crash has occurred, and click Task Manager. In the list of tasks, locate your host. Right-click it and click Create dump file. Save the file to disk, and send it to us with a service such as Swisstransfer (it will be large).

Cheers,

I just briefly tried loading Pro-Q 4 and Pro-C 3 in JRiver Media Center, and it looks like the VST3 plugin support is very buggy and causes a lot of crashes.

If you use the VST2 plugin versions however, it appears to work fine. Can you try that?

Cheers,

Hi Frederik, thanks for the help.

I uploaded a couple of dump files here: www.swisstransfer.com/d/cfe7ffa7-1f05-40d1-8941-f73dde8c2e30

Not sure if I created them correctly, so I hope they are useful.

I did dry the VST2 and so far it has not crashed.

If I can pass on any helpful information to the JRiver team, please let me know.